Privacy Policy

1. Controller

The controller responsible for the processing of personal data on this website is:

2. General information

Personal data means any information relating to an identified or identifiable natural person. We process personal data only where necessary to operate the website, respond to enquiries, take steps prior to entering into a contract, fulfil a contract or comply with legal obligations.

The relevant legal bases include Article 6(1)(a), (b), (c) and (f) GDPR.

3. Hosting and server log files

This website is hosted by:

When the website is accessed, the web server may process information such as the IP address, access date and time, requested page or file, HTTP status code, transferred data volume, referrer URL, browser, operating system and hostname.

Processing is necessary to provide the website securely, investigate errors and detect or prevent misuse. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and stable operation of the website.

STRATO acts as a processor. According to STRATO, visitor IP addresses are stored for a maximum of seven days for attack detection and prevention.

Further information: STRATO privacy information .

4. Contact form

When you use our contact form, we process the information entered by you, including your name, email address, optional telephone number, customer group, message and collection-service preference.

We also process the submission time, IP address and technical spam-protection information. The form uses a hidden honeypot field and a timing check. In the live environment, the IP address is included in the internal enquiry email.

Where your enquiry concerns a contract or steps prior to entering into a contract, the legal basis is Article 6(1)(b) GDPR. General enquiries are processed on the basis of our legitimate interest in responding to enquiries under Article 6(1)(f) GDPR.

5. Contact by telephone or email

When you contact us by telephone or email, we process the information you provide in order to handle your enquiry.

Depending on the content of the enquiry, processing is based on Article 6(1)(b) or Article 6(1)(f) GDPR.

6. Google Maps

Our location section contains an embedded Google Maps map. The provider for users in the European Economic Area is:

The map is not loaded when the page is first opened. A connection to Google is only established after you actively select “Show Google Maps”.

After activation, information such as your IP address, browser and device details, access time, referrer information, identifiers and, where applicable, location or Google account information may be processed by Google. Google may use cookies or access information stored on your device.

The legal basis is your consent under Article 6(1)(a) GDPR. Where information is stored on or accessed from your terminal equipment, section 25(1) TDDDG also applies.

Our website does not permanently save your map consent. Reloading the page blocks the map again.

Google operates servers worldwide. Processing in the United States or other third countries may therefore occur. Google LLC states that it participates in the EU-US Data Privacy Framework.

Further information: Google Privacy Policy .

7. Language selection

When the main website address is opened, JavaScript running locally in your browser reads the preferred browser language and redirects to the German, English or Turkish version.

The language selection is not stored in a cookie or in local browser storage.

8. Cookies, analytics and advertising

We do not use our own analytics, profiling or marketing services. We do not perform personalised advertising or cross-site tracking.

Google Maps may use cookies or similar technologies only after you activate the map.

9. Recipients and international transfers

Personal data is only disclosed where necessary for hosting, communication, responding to enquiries or complying with legal obligations.

Potential recipients include STRATO, email and telecommunications providers, authorised IT providers, Google following map activation and public authorities where legally required.

10. Retention periods

Personal data is retained only for as long as necessary for the relevant purpose.

Enquiries are normally deleted once they have been fully dealt with, unless statutory retention obligations, contractual requirements or the establishment, exercise or defence of legal claims require longer retention.

11. Your rights

Subject to the applicable legal requirements, you have the right to access, rectification, erasure, restriction of processing, data portability and objection.

You may also withdraw consent at any time with effect for the future.

To exercise your rights, contact: info@picobello-waescherei.de .

12. Right to complain

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority in North Rhine-Westphalia is the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia.

13. Automated decision-making

We do not use solely automated decision-making, including profiling, within the meaning of Article 22 GDPR.

14. Changes to this policy

We may update this privacy policy if the website, the services used or legal requirements change.